Activating Autodesk Entitlement Products

Jason Porter

All, autodesk, ReCap, BIM 360, Account, Fusion 360 Leave a comment

First off. . .what is an entitlement product?  

Autodesk Software Losing Activation

Jason Porter

All, autodesk, Account, Services & Support Leave a comment

Recently we've been receiving a lot of support cases regarding an issue where 2018 or 2019 software just lose their activation for no apparent reason.    Most users are receiving something similar to…

Hunting the Elusive BIM 360 Trial Hub...

Matt Dillon

Architecture and Engineering, All, BIM 360, BIM360, Construction, Create a New Hub, A360, Account, BIM 360 Team, Hub Leave a comment

The process to create a new BIM 360 Team hub and associate it with a subscription account is not difficult, but it is not well-documented. At least, the first step - creating a valid trial hub that…

Managing Autodesk Desktop Subscription (TERM) Licenses

Jason Porter

All, autodesk, AKN_Include, TERM, Autodesk Licensing, Account, Desktop Subsription, IT Services Leave a comment

AutoCAD 2018 is out! So what's new?

Jason Porter

Architecture and Engineering, All, AutoCAD, AutoCAD 2018, autodesk, New Features, Updates, What's New, Construction, Features, 2018, Account, Enhancements Leave a comment

Yesterday AutoCAD 2018 was released by Autodesk.  If you don't yet see it in your Autodesk account or you don't yet have an Autodesk account then you can download your free trial here: AutoCAD 2018…

Backup Failure After Vault Upgrade 2017 with Impersonation

Dave Morse

All, Time, Upgrade, Vault Backup Failure, Vault Impersonation, Backup Failure after Vault Upgrade, 2017, Account, IT Services, Vault Professional Leave a comment

While recently assisting a client with a vault upgrade, we came across an issue that caused a problem when backing up the vault, and I thought it was important enough to write about in order to save…

I've Got The Serial Number, but What's the Product Key

Jason Porter

All, autodesk, Account, IT Services Leave a comment

You've downloaded your latest Autodesk software.  You're ready to install it.  You proceed through the install pages. You input your serial number, but then you realize you don't have the product…

Autodesk Account Issues

Jason Porter

All, autodesk, Account, IT Services Leave a comment

Are you having trouble accessing your Autodesk account?  Can you not add or remove a user to your Autodesk account?  Can you not grant a user access to specific products in your Autodesk account?

Installing Desktop Subscription Software

Jason Porter

All, autodesk, Autodesk Accounts, Permissions, subscription, Account, desktop subscription, IT Services, Named Users Leave a comment

You have purchased desktop subscription for your software or someone in your company has purchased desktop subscription for you.  There are three scenarios a that can take place here and you need to…

Adding or Removing Users in User Management

Jason Porter

All, autodesk, Autodesk Accounts, Add users, Management, Remove users, Account, IT Services Leave a comment

Issue:  You're the contract manager or software coordinator for your company.  You need to add/remove a user for software and services from the Autodesk Account.  How do you do that?

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