What!? This Version of Application Manager Has Been Retired

Dave Morse

All, autodesk, Application Manager, Application Manager Retired, Download App Mgr, IT Services, Version 0 Comment

Don't you just love surprises? I do (okay, so it really depends on what kind of surprise).  When I logged onto my laptop this morning, I was met with the all-to-familiar Autodesk Application Manager, informing me that there were updates.  When I clicked on the Details button to see what the new update was, I was met with my surprise of the day.  There was a great big splash screen (see below) which stated that "This version of Application Manager has been retired", and that I need to contact my Administrator for more information. Once I click the OK button, Application Manager disappears.

It turns out that this is a known issue with Autodesk and they are working on a fix (See the link here to the Autodesk Forum thread).  Within the Autodesk Forum thread which is discussing this issue, it is suggested to manually uninstall the Application Manager, and to use the link provided to install the new version.  I did this and it is quick and painless, and allows me to "move on" and not wait for an official fix from Autodesk.

My previous version was, and outlined below is the procedure to uninstall this version and install the new version.

  1. In Windows Explorer, go to C:\Program Files (x86)\Common Files\Autodesk Shared\R1, and launch the RemoveAdAppMgr.exe file.  This will launch the uninstaller.
  2. Now, click on the Installer link, Application Manager 5, and the new installer will run and install the new version of Application Manager.
  3. To verify your version, simply launch Application Manager, click on Settings on the upper right of the dialog box. Then, click the About tab and you will see the new version number (see the image below).

Well, that takes care of today's surprise, maybe tomorrow I'll be notified that I won $1,000,000 (Surprise!).